FAQ

How do I book/inquire?

Just fill out an inquire form and we will respond back within 24 hours. Have additional questions, feel free to message us on our contact page.

Is there a delivery fee?

The delivery fee is $50 outside of Solano County. Some distances may require larger travel fee.

What payments do you accept?

We accept cash, Zelle, Venmo, PayPal, CashApp, and credit cards

Is there a deposit?

Yes. Deposit is $50 and it is applied towards balance. The deposit will allow us to secure your date. The remaining balance is due the due of event.

What is your cancellation policy?

Deposit is fully refundable if cancelled 7 days before event. After that deposit will be applied toward a future booking.

How long is the rental for?

Hey we love a good party, so party on. Rental is for how ever many hours you would like to keep it for the day. We want to make sure you have plenty of time to enjoy your rental.

What if it rains or the weather is bad?

We check the weather forecast a couple days before an outdoor event and if it appears that rain or strong winds are in the forecast, we will reach out to the client to discuss other options for the play area. If an alternate location can't be found, the client will be able to reschedule and any payments already made will be transferred toward a future date.

How often are the soft play equipment cleaned and sanitized?

We take pride in offering quality and clean soft play areas and toys. Safety is always our number one priority so before and after every event, every piece of equipment is thoroughly sanitized and disinfected.

FAQ